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esd-toolkit - Training materials

esd-toolkit recognises that you may wish to discover more about the whole host of functionality on offer. Undeniably some features do need further explanation and to support this, we have a comprehensive set of esd-toolkit course manuals and associated Building Block documents that outline step-by-step how to undertake all the various tasks.

More information

Documentation includes a foundation pack to help you understand the background to the esd-toolkit, followed by course manuals and training modules. There are over 100 Building Blocks grouped into 15 topic areas. They outline all the key functionality and have been designed as standalone 'how to' guides for users of all levels. You can download each Building Block as required to support your individual needs.

The training materials support the varied knowledge and understanding of users of esd-toolkit and so are of interest and value to the whole spectrum of esd-toolkit users. Anyone wishing to learn more about the various features and functionality of esd-toolkit would benefit from reviewing the content.

Users' material

Foundation Pack - Foundation Pack

The aim of this pack is to give the reader an initial understanding of esd-toolkit, to give an overview for anybody wishing to know more about esd-toolkit and to prepare the reader for an esd-toolkit training course.

Implementer's Course Book - Implementer's Course Book

The target audience for this course book is the Senior Responsible Officer or someone tasked with implementing esd-toolkit. It is designed to aid understanding of the background to esd-toolkit, esd-toolkit features and how they might help in service improvement in a local authority and implementation considerations.

Administrator's Course Book - Administrator's Course Book

This course book is aimed at all local authority staff receiving training on the administration of esd-toolkit and is designed to aid the understanding of the background to esd-toolkit and esd-toolkit functionality and the administrative requirements.

Training Module 1 - Training Module 1

(Warning: this training presentation contains some screen shots from a previous release of esd-toolkit. These will be updated soon but in the meantime will still give you an overview of features that can be found on esd-toolkit.)

Covers:

  • Logging on
  • How to fill in "My profile"
  • People finder
  • Projects database
  • Documents
  • Role of administrator
  • National e-service delivery standards
  • Channels & volumes
  • Reports
  • Forums
  • News & events
  • Community sites
  • Online submissions
  • Where to get help & training materials

Training Module 2 - Training Module 2

(Warning: this training presentation contains some screen shots from a previous release of esd-toolkit. These will be updated soon but in the meantime will still give you an overview of features that can be found on esd-toolkit.)

Covers:

  • Localising your tree
  • Benefits of localising your tree
  • How to download/upload it for bulk input/output
  • How to implement it within your Local Authority

Training Module 3 - Training Module 3

Covers:

  • History of esd-toolkit
  • Controlled Lists & Standards
  • TLCs
  • Advantages of subscribing
  • What's in it for
    • CEOs
    • Heads of Finance
    • Business change managers
    • Customer services
    • Efficiency officers
    • Web masters
    • Heads of IT
    • How esd-toolkit supports the White Paper 'Strong and Prosperous Communities'

Training Module 4 - Training Module 4

Covers the differences and uses of the three most commonly used controlled lists and gives examples of how metadata should be structured:

  • LGSL
  • LGNL
  • IPSV

Regional Liaison Officer Training Course - Regional Liaison Officer Training Course

This one day course covers:

  • Content Management for community sites:
    • News
    • Events
    • Site Map
  • Forums
  • People Finder
  • Projects Database
  • The role of the RLO - organising TLCs and promoting esd-toolkit
  • Performance Management for RLOs

Main Admin Training presentation - Main Admin Training presentation - May 2008 New

A training session delivered to the Yorkshire and Humberside TLC.


Trainers' Material

How to Train the Implementer - Trainer's Manual - How to Train the Implementer - Trainer's Manual

This manual is designed for Trainers who are delivering the "Implementer" course to esd-toolkit users. The first half of this manual should be read for information. The second half has been structured by setting out an overview of each part of the actual course outline giving the aims, learning objectives, key messages, recommended action for the delegates and any hints or tips.

How to Train the Administrator Course Book - How to Train the Administrator Course Book

This course book is designed for Trainers who are delivering the ?Adminstrator? course to esd-toolkit users. The first half of this manual should be read for information. The second half has been structured by setting out an overview of each part of the actual course outline giving the aims, learning objectives, key messages, recommended action for the delegates and any hints or tips.

Building Blocks

These Building Blocks outline all the key functionality by topic area and have been designed as standalone "how to" guides for users of all levels. They are grouped into 15 topic areas with a quick reference key preceding each Building Block reference number as follows:

Here is a full listing of all the Building Blocks grouped by topic then reference number order - scan down the list to see any of interest. Alternatively, click on the topic areas above to link to each area of interest.

If you notice any errors or have any suggestions for changes or improvements to the Building Blocks, please email esd-toolkit@idea.gov.uk with "Building Block" in the subject header and an overview of your feedback (remember to include the reference number, e.g. CHA 28). Thank you.

Channel


Customer profiling


Fora


Government Reporting Online IEG & AES


Interactions


Miscellaneous


Partnerships


People


Profiles


Reports


Services


Standards


Technical


Tools


Trees


Volumetrics