If you have a query, please look on the appropriate discussion forum - your question has probably already been answered!
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We can respond fastest to forum posts - usually within one hour.
Alternatively you can e-mail your technical query to
firstname.lastname@example.org. For all other administration enquiries
please e-mail email@example.com.
We do not offer technical support by telephone unless you are from an esd-toolkit plus subscribed authority. For details on esd-toolkit plus subscription, please contact firstname.lastname@example.org
Our office hours are 9.00am to 5.30pm, Monday to Friday (excluding public holidays).
Local Government Association,
esd-toolkit programme manager (Research & Information Team),
Local Government House,